Shipping & Returns

1. Shipping fees are included in the monthly recurring charge of the subscriber and will only vary if the client modifies their order. Shipping charges may be added to the invoice in the case where the client add products like a "Top Up" order or one of our House Blends, which are not included in our usual monthly subscription. All our shipping is done through standard ground shipping that can take 2-5 business days, depending on your location. Extra charges may apply if you wish to modify your shipping type or speed of delivery.

2. Our monthly box subscriptions ship 2 times a month. Orders received before the 12th of month will be shipped between the 15th and 17th of the month. Orders received between the 13th and the 25th of the month will be shipped between the 28th and 30th of the month.

3. All of our shipments are insured for delivery.

4. HST included in price

5. Coffee beans and ground coffee is not returnable and thus non-refundable